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From Access to Impact: Driving Meaningful Financial Inclusion in the Digital Age

While digital technologies have significantly expanded access to financial services, the next challenge is ensuring that access translates into meaningful and lasting impact for individuals, businesses, and communities. This panel will explore how stakeholders can move beyond basic access to deliver financial solutions that truly improve livelihoods, strengthen resilience, and support inclusive economic growth.

The discussion will examine how digital financial services can better serve underserved populations by addressing barriers such as affordability, financial literacy, digital connectivity, and product relevance. Panelists will also explore the role of fintech innovation, inclusive product design, and data-driven insights in creating services that meet the real needs of users.

Bringing together perspectives from policymakers, financial institutions, fintech innovators, and development partners, the session will highlight practical strategies to ensure that digital finance not only reaches more people, but also delivers measurable social and economic impact in the digital age.

Speakers

Ernest Kayinamura

Ernest Kayinamura

Chairman, Fintech Association of Rwanda & Founder and Chief Executive Officer, Hexakomb Ltd

Eva Ngigi

Eva Ngigi

Group Director Payments & International Banking, Equity Bank Limited

Kamara John

Kamara John

Chief AI Futurist, Equity Bank Technology Group

Moderator

Sarah Kabira

Sarah Kabira

Independent Director, Equity Bank