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Beyond Access: Financing Underserved Communities Through Infrastructure-Led Inclusion

Digital financial access has expanded rapidly, yet meaningful usage and resilience remain uneven across emerging markets. More than 1.4 billion adults now have a mobile money or digital wallet account, but activity rates, credit access, and insurance coverage lag far behind. Industry, policy, and development leaders examine why shared infrastructure, digital identity, interoperable payment rails, and trusted data systems have become the decisive factor in moving from access to impact.

The discussion explores how infrastructure-led approaches can unlock sustained usage, lower costs, and improve resilience for informal workers, women, and rural communities. Strengthening public–private collaboration, aligning regulatory frameworks, and investing in shared financial infrastructure emerge as critical priorities for inclusive systems that scale across borders

Speakers

Dr. Alfred Hannig

Dr. Alfred Hannig

Chief Executive Officer, Alliance for Financial Inclusion

Michael Schlein

Michael Schlein

President & Chief Executive Officer, Accion

Sitah Lang'o

Sitah Lang'o

Head of East & West Africa, Swift

Dr. Veerathai Santiprabhob

Dr. Veerathai Santiprabhob

Former Governor, Bank of Thailand

Zahid Mustafa

Zahid Mustafa

Chief Executive Officer / Managing Director, I&M Bank Tanzania Ltd

Moderator

Ingrid Cyuzuzo

Ingrid Cyuzuzo

Manager, Financial Sector Development & Innovation, National Bank of Rwanda